1. Getting Started & Account Management

Welcome to NoviaMind — your voice AI and conversational platform. This guide walks you step by step through setting up your workspace, from creating your account to managing your team.

1.1 Account Creation and Activation

How to create your account

1. Go to www.noviamind.ai.
2. Click on "Sign Up".
3. Enter your professional email address and choose a secure password (minimum 8 characters).
4. Click on "Sign Up".

You will receive a confirmation email within minutes. Click on the link it contains to activate your account.

💡 Tip: Use a professional email address (e.g., [email protected]) to make team management easier.

Haven't received the confirmation email?

• Check your Junk / Spam folder.
• Click on "Resend confirmation email" on the login page.
• If the problem persists, contact us at [email protected].

1.2 Login and Security

Logging into your workspace

1. From www.noviamind.ai, click on "Log In".
2. Enter your email address and password.
3. Click on "Log In".

Quick login via Google

You can log in with one click using your Google account:

1. On the login page, click on "Continue with Google".
2. Select the desired professional Google account.
3. You are automatically redirected to your dashboard.

Forgot your password?

1. On the login page, click on "Forgot password?".
2. Enter your email address.
3. Click on "Send reset link".
4. Open the email received and click on the link to set a new password.

⚠️ Important: The reset link is valid for 1 hour. After that, you'll need to request a new one.

Change your password

1. Go to Settings → Security.
2. Click on "Change password".
3. Enter your old password, then your new password twice.
4. Click on "Save changes".

1.3 User Profile Management

Your personal profile contains your identification information within the platform.

Access your settings

1. In the left sidebar navigation, click on "Settings".
2. You will land on the "General" tab by default.

Edit your personal information

In the "General" tab of Settings, you can edit:

• Your profile picture (avatar)
• Your Full name
• Your Preferred language (Français, English, Español, Italiano)

Once your changes are made, click on "Save".

Change your email address

Email address changes are done from the "Security" tab in Settings:

1. Go to Settings → Security.
2. Enter your new email address and confirm with your current password.
3. A confirmation email will be sent to both addresses (old and new).

⚠️ Note: If you are logged in via Google (OAuth), email address modification is not available.

1.4 Team Management

The team represents your shared workspace: it groups your voice agents, your colleagues, and your billing settings.

Access team settings

1. In the left sidebar navigation, click on "Settings".
2. Select the "Team" tab.

Edit team information

In the "Team" tab of settings:

• Edit the team name (e.g., "Dupont Real Estate Agency").
• Add the organization name (company name).
• Add a description of the team.

Click on "Save" to confirm.

Switch between multiple teams

If you belong to multiple teams, use the team selector at the top of the interface to switch between teams.

Invite members to your team

1. From the "Team" tab in Settings, scroll down to the "Members" section.
2. Click on "Invite a member".
3. Enter the email address of your colleague.
4. Select their role:

5. Click on "Send invitation".

Your colleague will receive an invitation email. They will need to click the link to join the team.

Manage existing members

1. In the "Members" section of the Team tab, you will see the list of all active colleagues.
2. From a member's action menu, you can:
   • Change their role
   • Remove them from the team

🔒 Security: Only Admins can invite or remove members and modify billing settings.

❓ Need help?

If you encounter a difficulty while setting up your account, our team is available:

• Via our contact page or at [email protected]